This is such a beautiful building and it has so much potential for what they can do to bring people in. It’s sad that they only are able to fill a unit for people. But I hope that they are able to fill the building (even the upstairs which is sad that they haven’t had residents on the 2nd floor except for activities or therapy in who knows how long). Some of the staff here are pretty down right rude it’s kind of sad actually. In a way it’s no wonder why they can’t get more people since some staff are as rude as they are. But there really are some good ones there

Great staff and very professional. Katy and Penny are great. Thanks for helping my wife Eddie.

Great facility, excellent staff

Friendly and welcoming staff!

From the moment I walked in the front door the receptionist was very nice and helpful! Everyone was friendly and nice! Brandan the dietitian guy was great help my friend who is a patient

It was a little hard finding my dad’s room. But once I found it, it was a very nice visit.

A super clean facility with kind staff and excellent therapy. Thanks for the great care of our loved one.

Incredible staff. Everyone here is working so hard to provide the best care possible!

Never write reviews, but cannot not this time around. Experienced 2 other rehabs. Lkwd Acute Care is heads and tails above the others. Why? It all comes down to the staff. Plenty of them, they invested in relationship with us and my MIL from day 1 thru 2 wk rehab. Staff is present, know what’s going on, everyone helps, kind & friendly, professional, available & approachable. Under new ownership apparently, and doing care like you want for your loved one. Can’t recommend them highly enough. Heidi G

The rehabilitation facility is aesthetically pleasing, but the employees and care inside are what makes it such a welcoming environment and a facility I would recommend bringing your love one to for Rehabilitation

My 91 year old Mom has been to Lakewood Acute twice in the past year. First time was recovering from broken ribs. They are so good with her even when she was stubborn and didn’t want to do the exercises. You could tell they have a real love for working with older people and understanding their ups and downs. The last time she was there was also a good experience.

I was expecting average level of care here and boy was I surprised. This place was wonderful. Entire staff were delightful. They were beyond friendly to me and one another. I never waited more than 2-3 minutes for a response to my call button. The food was pretty good and plenty of it. You can’t go wrong by staying here.

Visited my sister and stayed overnight. Staff was very supportive.

Everyone here is so friendly and happy to help. My grandma came here after a fall and they are taking great care of her!

After being discharged from the hospital; they sent me to Lakewood Post Acute to continue with my recovery after a big surgery. This place is absolutely awesome. All the staff give me the best care 24/7 that I need to recover before I can go home. Penny is an amazing person, she lights every room that she is in; the nursers, CNA’S and every single one that took care of me was very kind, compassionate, caring and supportive. I feel very blessed and grateful for being there. Thank you, thank you, thank you: Penny and everyone who helped me through my struggles and helped me to feel better and getting ready to go home. I love you all! ♥️🥰🤗🤗🥰♥️

This place is a hot Mess. Mother’s day brunch was a basic Quiche. My 5 year could of made . The Director of Nursing was there. She was rude and abrupt with several residents and families. The place is being run to the ground by this women.

My grandma has been in this facility for a week and a half. In that time, they haven’t showered her once, despite the fact that we’ve talked to them about this 3 separate times. We even spoke to the director personally, who assured us she would get a shower that day. She didn’t. This place needs to be investigated for abuse and neglect.

I stayed here in September/October last year. I was assuring they would take care of my transportation to dialysis and doctors appointments with their driver. There were two instances where their driver was unable to pick me up so they called a medical transportation company, which was fine. However I have since received a bill from AMR for over $700 for the rides that were arranged through this facility due to their driver not being available. I was not made aware I would be responsible for these charges and I’ve tried contacting the facility several times to get it resolved but no one will take my call or call me back. My stay was another problem, the first day I was there I didn’t get food until I complained to my nurse. I was stuck in a wheelchair unable to get out and the aid just sat watching me struggle to get up until k started crying. I was also given medication that I needed to take with food at odd hours and told you just “take it”. I was also belittled by a PA because I knew my body and health history better than they did. My entire experience here was horrible and I cried almost every day until I was well enough to come home. Please do your research before sending your loved ones here. Update: I still haven’t heard from anyone from this organization. They really drop the ball when it comes to their patients. Update 4/26: I still have not heard anything from anyone from this facility or leadership team. If I don’t hear something soon I will be reporting them to the state.

I am extremely upset and disturbed by what I witnessed during my visit. I went to see a family friend who is recovering at this facility, and found her in a completely unacceptable condition- she was left in soiled clothing and clearly had not been properly cared for. No patient should ever be left like that. It is not only a failure of basic care, but also a violation of dignity and respect. She was so embarrassed and humiliated, and no one recovering should have to go through that. This is exactly the kind of neglect families fear when trusting a facility with their loved ones. Proper hygiene and regular attention are absolute minimum, and this place failed to provide even that. Management needs to take immediate responsibility and ensure that patients are being properly attended to at all times. What I saw should never happen to anyone.