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Selecting the right skilled nursing facility for yourself or a loved one can feel like a challenging process. Instead of simply taking our word for it, we encourage you to explore the many testimonials shared by our residents and their families. Their experiences highlight why so many people choose Lakewood Post Acute and rate us so highly. Take a closer look at what makes our community a place for healing and compassionate care—and if you’ve been part of it, we welcome you to share your story with a review.
All Reviews
205 reviews
Business response 4 days ago
This place is a hot Mess. Mother’s day brunch was a basic Quiche. My 5 year could of made . The Director of Nursing was there. She was rude and abrupt with several residents and families. The place is being run to the ground by this women.
Business response 5 days ago
My grandma has been in this facility for a week and a half. In that time, they haven’t showered her once, despite the fact that we’ve talked to them about this 3 separate times. We even spoke to the director personally, who assured us she would get a shower that day. She didn’t. This place needs to be investigated for abuse and neglect.
Business response 6 days ago
Business response 6 days ago
I stayed here in September/October last year. I was assuring they would take care of my transportation to dialysis and doctors appointments with their driver. There were two instances where their driver was unable to pick me up so they called a medical transportation company, which was fine. However I have since received a bill from AMR for over $700 for the rides that were arranged through this facility due to their driver not being available. I was not made aware I would be responsible for these charges and I’ve tried contacting the facility several times to get it resolved but no one will take my call or call me back. My stay was another problem, the first day I was there I didn’t get food until I complained to my nurse. I was stuck in a wheelchair unable to get out and the aid just sat watching me struggle to get up until k started crying. I was also given medication that I needed to take with food at odd hours and told you just “take it”. I was also belittled by a PA because I knew my body and health history better than they did. My entire experience here was horrible and I cried almost every day until I was well enough to come home. Please do your research before sending your loved ones here. Update: I still haven’t heard from anyone from this organization. They really drop the ball when it comes to their patients. Update 4/26: I still have not heard anything from anyone from this facility or leadership team. If I don’t hear something soon I will be reporting them to the state.
Business response 31 days ago
I am extremely upset and disturbed by what I witnessed during my visit. I went to see a family friend who is recovering at this facility, and found her in a completely unacceptable condition- she was left in soiled clothing and clearly had not been properly cared for. No patient should ever be left like that. It is not only a failure of basic care, but also a violation of dignity and respect. She was so embarrassed and humiliated, and no one recovering should have to go through that. This is exactly the kind of neglect families fear when trusting a facility with their loved ones. Proper hygiene and regular attention are absolute minimum, and this place failed to provide even that. Management needs to take immediate responsibility and ensure that patients are being properly attended to at all times. What I saw should never happen to anyone.
Business response 23 days ago
I visit here frequently as a visitor and I wanted to write this review for Silvia. She is a CNA and is WONDERFUL. She always has the best attitude and is working constantly to make sure the patients here are cared for. I really can’t sing her praise high enough. She genuinely cares for everyone around her. She radiates love and compassion AND she is always working her butt off. I would vote her as employee of the year in a heartbeat. If you are her supervisor please know she’s doing an amazing job, going above and beyond 24/7. I would leave any of my loved ones under her care.
Business response 24 days ago
Staff was kind, considerate, knowledgeable and told me about 1 and 1/2 hours. I had intake, an x-ray and waited after that about 15 minutes and was seen. Loved it.
Business response 38 days ago
This is the best building! Absolutely beautiful and they have the best staff.
Business response 50 days ago
Was absolutely amazing place for my father to rehab. Highly recommend!
Business response 3 months ago
As a visitor today, the entire staff were very friendly and helped us to visit our dear friend. The facilities very impressive and clean! Thank you for a pleasant visit today.
Business response 3 months ago
As a visitor I am impressed by the friendliness and cleanliness of the facility.
Business response 3 months ago
Great visit , very nice social worker and staff and concierge – thank you
Business response 3 months ago
I have a friend there and I told her that this place is nice and she agreed she and I think it’s great too the staff is real nice and they all have been good to Lori .and she has been laughing and happy here. Thank you great job!!
Business response 4 months ago
We visited Lakewood Acute Post Rehab today. We own a One You Love Homecare agency in Denver and were there to meet with a son and his dad to see about providing homecare when the dad is discharged. The facility is lovely and warm. The staff that we met are kind, friendly and helpful. From our birds eye view, this rehab facility is great and we will recommend it to our clients and families.
Business response 4 months ago
From the front desk to the nurses to the cleaning staff, everyone is friendly, helpful, and kind at Lakewood Post Acute. Everything is clean and decorated spectacularly for the holiday. Security is tight and many services are provided in house, including salon services.
Business response 5 months ago
All the staff, and nurses were are very helpful, curtious, to help with my Mother’s recovery process
Business response 5 months ago
My visit today was top notch. My Mom (the patient) had a clean room, good food, and a visit with physical therapy that was showed great progress! A very pleasant experience for sure!
Business response 5 months ago
Highly recommend this facility-a caring, compassionate, and professional staff.
Business response 5 months ago
The Care is impeccable. The food is very good. It is homemade tasting not institutional. The staff is fantastic.
Business response 6 months ago
My wife had a heart attack and has a multiplicity of other health problems. She was released from the hospital 10/29 and is still there. She loves it and I’m quite impressed also. The staff is wonderful, so friendly, warm, efficient and knowledgeable . She’s improving and is stronger and able to do more than before her heart attack. The facility is quite beautiful and the rooms are large and furnished like a hotel. She feels like the staff is cheering her on for a successful recovery.
Business response 6 months ago
Super attentive and ready to not only help their patients but also build a relationship with them
Business response 6 months ago
Everyone is super nice and friendly
Business response 7 months ago
Friendly associates helpful
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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.
